207-427-6100 or 911 for an Emergency

About Us

Washington County Emergency Medical Services Authority (WCEMSA) was created on January 25, 2001, by the 110th Maine State Legislature. WCEMSA was formed to provide emergency medical services for the Washington County area and surrounding counties after the region’s private company ceased operations in December 2000. WCEMSA is a Quasi Municipal agency non-profit 501(c)(3) and the governing body of Downeast EMS. WCEMSA Board of Directors comprises a representative from each town in the Downeast EMS coverage area.

Community Outreach

Downeast EMS takes great pride in providing community services such as free blood pressure clinics, CPR classes, reading to children, and providing first aid during town celebrations, parades, and sporting events. 

Please contact us for more information regarding our community outreach programs. 

In Memoriam

Walter Newman Plaut Jr.


Walter was a very energetic, kind, and pleasant companion. Walter possessed a unique lively personality and was always optimistic. Walter was a great role model and inspired a lot of the crew members. Walter started his career as an Emergency Medical Technician. He fulfilled a vision of his and obtained his Paramedic license. He served dutifully with Downeast EMS for eleven years. He took a great deal of pride in everything that he did. He was always available to lend a hand on or off duty. He would always check in on the crew days he wasn’t scheduled and inform everybody he was available to help out if the need arises. He taught us what he knew about emergency medicine and valuable life lessons. It was a daily tradition when he was working at the Lubec base to go out for a walk with the crew. While on the walk he always had something to teach us. Unfortunately; Walter left us unexpectedly, tragically, and all too soon. We will always miss him dearly and we’re thankful for the memories and lessons that will be cherished and forever be in our hearts.

Our Providers

All licensed providers are required to obtain continuing education hours annually in order to be able to relicense with the state. 

Ambulance Driver

EMT(formerly EMT-Basic)

Advanced EMT (formerly EMT-Intermediate)


All drivers are certified with the American Heart Association Healthcare Provider CPR. They also have completed an Ambulance Vehicle Operators Course (AVOC). They are familiar with all of the ambulance equipment and operations.

All Emergency Medical Technicians are able to practice in patient assessment, basic airway management, CPR, the use of an automated external defibrillator, oxygen delivery, hemorrhage control, splinting, spinal immobilization, childbirth, lifting and moving patients, and extrication. During the EMT-Basic class, it includes clinical experience in a hospital emergency department and time with an ambulance service. The EMT class constitutes of 117 hours and 16 hours of clinical time.

AEMTs can perform all the skills of an EMT, they are also trained in IV therapy, cardiac monitoring, and advanced airway management and they can administer a limited amount of medications. The Advanced EMT class includes clinical experience in multiple hospital locations and time with an ambulance service. The AEMT class consists of 150 hours and 150 hours of clinical time.

Paramedics are able to perform all the skills of an EMT and an AEMT. Paramedics can also perform chest decompressions, use of electrocardiogram machines, transcutaneous cardiac pacing, and team cardiac resuscitation efforts. Additional skills include pharmacological medication administration, surgical cricothyrotomy, and differential diagnosing. Paramedics have an extensive knowledge in anatomy, physiology, and pathophysiology of disease process. Paramedics are also licensed in advanced Cardiac Life Support and Pediatric Advanced Life Support. The Paramedic class consists of clinical experience in multiple locations of a hospital and time with an ambulance service. The Paramedic class constitutes of 500 hours and 500 hours of clinical time.

Mission Statement

Our operation involves offering the highest quality patient care. We’re dedicated, committed, competitive, and driven to provide the necessary personnel for the patient’s experience. We focus on empathy, responsiveness, devotion, and perseverance. We expect the highest level of care from our employees. We focus on understanding, respect, and kindness directed to each patient and immediate family members. We want the best for our community, county, and organization. We want to ensure continuity of care and treatment by  meeting our patient’s needs respectfully, professionally, efficiently, safely, and ethically.

Privacy Practices

Patient Rights: As a patient, you have a number of rights with respect to the protection of your PHI, including:

The right to access copy or inspect your PHI. This means you may come to our offices and inspect and copy most of the medical information about you that we maintain. We will normally provide you with access to this information within 30 days of your request. We may also charge you a reasonable fee for you to copy any medical information that you have the right to access. In limited circumstances, we may deny you access to your medical information, and you may appeal certain types of denials.

We have available forms to request access to your PHI and we will provide a written response if we deny you access and let you know your appeal rights. If you wish to inspect and copy your medical information, you should contact the privacy officer listed at the end of this Notice.

The right to amend your PHI: You have the right to ask us to amend written medical information that we may have about you. We will generally amend your information within 60 days of your request and will notify you when we have amended the information. We are permitted by law to deny your request to amend your medical information only in certain circumstances, like when we believe the information you have asked us to amend is correct. If you wish to request that we amend the medical information that we have about you, you should contact the privacy officer listed at the end of this Notice.

The right to request an accounting of our use and disclosure of your PHI: You may request an accounting from us of certain disclosures of your medical information that we have made in the last six years prior to the date of your request. We are not required to give you an accounting of information we have used or disclosed for purposes of treatment, payment or health care operations, or when we share your health information with our business associates, like our billing company or a medical facility from/to which we have transported you.

We are also not required to give you an accounting of our uses of protected health information for which you have already given us written authorization. If you wish to request an accounting of the medical information about you that we have used or disclosed that is not exempted from the accounting requirement, you should contact the privacy officer listed at the end of this Notice.

The right to request that we restrict the uses and disclosures of your PHI: You have the right to request that we restrict how we use and disclose your medical information that we have about you for treatment, payment or health care operations, or to restrict the information that is provided to your family, friends and other individuals involved in your health care. But if you request a restriction and the information you asked us to restrict is needed to provide you with emergency treatment, then we may use the PHI or disclose the PHI to a health care provider to provide you with emergency treatment. Down East EMS is not required to agree to any restrictions you request, but any restrictions agreed to by Down East EMS are binding on Down East EMS. 

Internet, electronic mail, and the Right to Obtain Copy of Paper Notice on Request: If we maintain a web site, we will prominently post a copy of this Notice on our web site and make the Notice available electronically through the web site, If you allow us, we will forward you this notice instead of paper and you may always request a paper copy of this Notice.

Revisions to the Notice: Down East EMS reserves the right to change the terms of this Notice at any time, and the changes will be effective immediately and will apply to all protected health information that we maintain. Any material changes to the Notice will be promptly posted in our facilities and posted to our web site, if we maintain one. You can get a copy of the latest version of this Notice by contacting the privacy officer identified below.

Your Legal Rights and Complaints: You also have the right to complain to us, or to the Secretary of the United States Health and Human Services if you believe your privacy rights have been violated. You will not be retaliated against in any way for filing a complaint with us or to the government. Should you have any questions , comments or complaints you may direct all inquiries to the privacy officer listed at the end of this Notice. Individuals will not be retaliated against for filing a complaint.

If you have any questions or if you wish to file a complaint or exercise any rights listed in this Notice, please contact:

                                  Cecil E. Moreside


                                  Down East EMS

                                  PO Box 552

                                  Calais ME 04619


Effective date of this notice:    April 14, 2003



Purpose of this Notice: Down East EMS is required by law to maintain the privacy of certain confidential health care information, known as Protected Health Information or PHI, and to provide you with a notice of our legal duties and privacy practices with respect to your PHI. This Notice describes your legal rights, advises you of our privacy practices, and lets you know how Down East EMS is permitted to use and disclose PHI about you.

Down East EMS is also required to abide by the terms of this version of this Notice currently in effect. In most situations we may use this information as described in this Notice without your permission, but there are some situations where we may use it only after we obtain your written authorization, if we are required by law to do so.

Uses and disclosures of PHI: Down East EMS may use PHI for the purposes of treatment, payment, and health care operations, in most cases without your written permission. Examples of our use of your PHI:

For treatment: This includes such things as verbal and written information that we obtain about you and use pertaining to your medical condition and treatment provided to you by us and other medical personnel (including doctors and nurses who give orders to allow us to provide treatment to you). It also includes information we give to other health care personnel to whom we transfer your care and treatment, and includes transfer of PHI via radio or telephone to the hospital or dispatch center as well as providing the hospital with a copy of the written record we create in thecourse of providing you with treatment and transport.

For Payment: This includes any activities we must undertake in order to get reimbursed for the services we provide to you, including such things as organizing your PHI and submitting bills to insurance companies (either directly or through a third party billing company), management of billed claims for services rendered, medical necessity determinations and reviews, utilization review, and collection of outstanding accounts.

For health care operations: This includes quality insurance activities licensing, and training programs to ensure that our personnel meet our standards of care and follow established policies and procedures, obtaining legal and financial services, conducting business planning, processing grievances and complaints, creating reports that do not individually identify you for data collection purposes, fundraising, and certain marketing activities.

Fundraising: We may contact you when we are in the process of raising funds for Down East EMS, or to provide you with information about our annual subscription program.

Reminders for Scheduled Transports and Information on Other Services: We may also contact you to provide you with a reminder of any scheduled appointments for non- emergency ambulance and medical transportation, or for other information about alternative services we provide to other health related benefits and services that may be of interest to you.

Uses and Disclosure of PHI Without Your Authorization: Down East EMS is permitted to use PHI without your written authorization, or opportunity to object in certain situations, including:

  • For Down East EMS’s use in treating you or in obtaining payment for services provided to you or in other health care operations.
  • For the treatment activities of another healthcare provider,
  • To another health care provider or entity for the payment activities of the provider or entity that receives the information (such as your hospital or insurance company)
  • To another health care provider (such as the hospital to which you are transported) for the health care operations activities of the entity that receives the information as long as the entity receiving the information has or has had a relationship with you and the PHI pertains to that relationship.
  • For health care fraud and abuse detection or for activities related to compliance with the law.
  • To a family member, other relative, or close personal friend or other individual involved in your care if we obtain your verbal agreement to do so or if we give you an opportunity to object to such a disclosure and you do not raise an objection. We may also disclose health information to your family, relatives, or friends if we infer from the circumstances that you would not object. For example, we may assume you agree to our disclosure of your PHI to your spouse when your spouse has called the ambulance for you. In situations where you are not capable of objecting ( because you are not present or due to your incapacity or medical emergency). We may, in our professional judgment,  determine that a disclosure to your family member, relative or friend is in your best interest. In that situation, we will disclose only PHI relevant to that person’s involvement in your care. For example, we may inform the person who accompanied you in the ambulance that you have certain symptoms and we may give that person an update on your vital signs and treatment that is being administered by our ambulance crew.
  • To a public health authority in certain situations (such as reporting a birth, death or disease as required by law, as part of a public health investigation, to report child or adult abuse or neglect or domestic violence, to report adverse events such as product defects, or to notify person about exposure to a possible communicable disease as required by law.
  • For health oversight activities including audits or government investigations, inspections, disciplinary proceedings, and other administrative or judicial actions undertaken by the government (or their contractors) by law to oversee the health care system.
  • For judicial and administrative proceedings as required by a court or administrative order, or in some cases in response to a subpoena or other legal process.
  • For law enforcement activities in limited situations, such as when there is a warrant for the request, or when the information is needed to locate a suspect or stop a crime.
  • For military, national defense and security and other special government functions.
  • To avert a serious threat to the health and safety of a person or the public at large.
  • For worker’s compensation purposes, and in compliance with worker’s compensation laws.
  • To coroners, medical examiners, and funeral directors for identifying a deceased person, determining cause of death, or carrying on their duties as authorized by law.
  • If you are an organ donor, we may release health information to organizations that handle organ procurement or organ, eye or tissue transplantation or to an organ donation bank, as necessary to facilitate organ donation and transplantation.
  • For research projects, but this will be subject to strict oversight and approvals and health information will be released only when there is a minimal risk to your privacy and adequate safeguards are in place in accordance with the law.
  • We may use or disclose health information about you in a way that does not personally identify you or reveal who you are.

Any other use or disclosure of PHI, other than those listed above will only be made with your written authorization (the authorization must specifically identify the information we seek to use or disclose, as well as when and how we seek to use or disclose it) You may revoke your authorization at any time, in writing, except to the extent that we have already used or disclosed medical information in reliance on that authorization.


Downeast EMS has a wide range of positions from full time, part time and per diem, and we are always accepting applications. We offer competitive wages and benefits. If you are interested in applying for a position with Downeast EMS, please submit the application below. 

Our Location

205 Main St. Baileyville, ME 04694-3519

Contact Us

P.O. Box 552 Calais, ME 04619